Check the exact product
Storage and included items differ by format. Use the current product page and ask support when something is unclear.
PROTOCOLPRODUCT-SPECIFIC INFORMATION
Read the exact product information before storing or handling an order.
Storage and handling requirements differ by product and format. Product-specific information and available testing information should be checked before purchase and again when the parcel arrives.
LABELIdentifyPACKInspectSTOREFollow product infoASKContact support
Inspect the parcel
Check the item and protective packaging when the order arrives. Photograph damage, leakage or compromised packaging.
Keep included items together
Applicable injectable peptide orders include water and ten insulin syringes. Applicable nasal formats may include mixing water and a needle per canister.
Ask before guessing
Support can confirm current product information and available testing information for the exact item or batch.
PACKED FOR SOUTH AFRICAN TRANSIT
Individually labelled. Protected for the journey.
Orders use protective transit packaging, with unbranded outer packaging available on request where supported. Report visible damage promptly and keep the parcel and packaging while support reviews the issue.
NEXT / PEPTIDE HUB
ASK BEFORE YOU GUESS
Send the exact product to support when handling information is unclear.
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